How can a veteran get a prosthetic limb covered through the VA in North Carolina?
Richardson Prosthetics & Orthotics accepts Veterans Affairs, and you can ask your VA care team to authorize your prosthetic care with us; our staff help coordinate the authorization with the VA. Care is led by Rondell Richardson, MBA, CO, BOCP, who has provided prosthetic and orthotic care in Charlotte for over 25 years. Here is how it works:
- Enroll in VA health care. If you are not enrolled yet, apply for VA health care through the VA.
- Talk to your VA care team. Tell your VA care team you need a prosthetic limb or a replacement. They decide on the prosthesis and authorize the care.
- Ask for Richardson Prosthetics & Orthotics. Ask your VA care team to authorize your prosthetic care with us. Our staff help coordinate the authorization with the VA.
- Get fitted. We capture the shape of your limb with a 3D scan or a hand cast, check the fit with a test socket and deliver your prosthesis. Most patients have 3 to 4 visits before delivery.
- Keep your prosthesis fitting. We provide adjustments and refinements, follow-up care and long-term support as your needs change.
How Richardson Prosthetics & Orthotics helps
We work closely with active duty service members and veterans to deliver personalized prosthetic and orthotic solutions built for durability, mobility and everyday demands. Each fitting starts with listening: we consider your concerns alongside your physician, therapists and family.
- Help with VA authorization: our staff coordinate the authorization with the VA.
- Prostheses for every level of limb loss: above knee, below knee, upper extremity, partial foot and Symes.
- Advanced components: we are certified to fit microprocessor knees and feet, i-Limb and Bebionic hands, vacuum-assisted suspension and Össur Direct Socket. See microprocessor knees and 3D-printed prosthetics.
- Two clinics and mobile visits: Charlotte, Durham by appointment, and mobile visits for amputees in North Carolina and upstate South Carolina.
- Care after the fitting: adjustments and refinements, follow-up care and long-term support.
- Spanish-speaking support: Se habla español.
Who it is for (and who it is not for)
Richardson Prosthetics & Orthotics is a good fit if you are:
- A veteran in North Carolina with upper or lower limb loss who wants to use VA benefits for a first or replacement prosthesis.
- An active duty service member who needs prosthetic or orthotic care.
- A veteran who finds it hard to travel to a clinic and would benefit from a mobile visit.
- A veteran who would rather talk through care in Spanish.
We are not the right fit if you need:
- A decision about your VA enrollment, eligibility or benefits. Those decisions come from the VA.
- Amputation surgery, wound treatment or other medical care for the limb itself. That care comes from your surgeon and physician; we work alongside them.
- A prosthetic part bought without an evaluation and fitting. Every device we provide is fitted in person.
Richardson Prosthetics & Orthotics compared with other options
The VA decides on and authorizes a veteran’s prosthesis. Rather than rank the places that fit prostheses, here is what to ask any provider, with our answers:
- Do you accept VA benefits? Yes. We accept Veterans Affairs.
- Will you help with the VA authorization? Yes. Our staff help coordinate it with the VA.
- Who will fit my prosthesis? Our certified prosthetist orthotist Rondell Richardson, MBA, CO, BOCP, and prosthetist and orthotist Chris McClurkin, MPO, with prosthetic technician Jaime Andujar.
- Can you fit advanced components? Yes, including microprocessor knees and feet, myoelectric hands such as i-Limb and Bebionic, vacuum-assisted suspension and Össur Direct Socket.
- Can you come to me? Yes, we offer mobile visits for amputees.
- What happens after the fitting? Adjustments, follow-up visits and long-term support.
Frequently asked questions
Do you accept VA benefits?
Yes. We accept Veterans Affairs, and we work closely with active duty service members and veterans.
Can I choose Richardson Prosthetics & Orthotics for my VA prosthesis?
You can ask your VA care team to authorize your prosthetic care with us, and our staff help coordinate the authorization with the VA.
Which prostheses do you fit?
We fit above knee (AK), below knee (BK), upper extremity (above or below elbow), toe and partial foot, Symes, and partial amputation and disarticulation prostheses. We are also certified to fit microprocessor knees and feet, i-Limb and Bebionic hands, vacuum-assisted suspension, iFIT adjustable prosthetics, Össur Direct Socket and 3D-printed prosthetic solutions.
How many visits does it take?
Most patients have 3 to 4 visits before delivery, and we can expedite when needed. Insurance approvals and authorizations can add time.
Where can I be seen?
Our Charlotte clinic is at 3210 Prosperity Church Road, Suite 101, Charlotte, NC 28269. Our Durham clinic, 5316 Highgate Dr, Suite 125, Durham, NC 27713, offers the same services by appointment. We also offer mobile visits for amputees in North Carolina and upstate South Carolina.
How do I get started?
Request an appointment online and choose Charlotte, Durham or mobile service, or call our Charlotte office at 704-510-2204 or our Durham office at 984-250-7900, and tell us you are using VA benefits. A member of our team follows up with you directly.