Orthotics and braces made for you in Charlotte
An orthosis is a custom-made brace that supports, aligns or protects part of your body so you can move with more comfort and control. Each one starts with understanding your needs and condition; we consider your concerns alongside your physician, therapists and family, then design, make and fit the brace around your goals.
Your orthotic care is led by Rondell Richardson, MBA, CO, BOCP, a certified prosthetist orthotist who has provided prosthetic and orthotic services in Charlotte for over 25 years, and Chris McClurkin, MPO, a prosthetist and orthotist. You can meet the team on our About page.
Braces we make and fit
- AFO (ankle foot orthosis), including carbon fiber AFOs.
- KAFO (knee ankle foot orthosis).
- KO (knee orthosis) for osteoarthritis and ligament support.
- SMO (supra malleolar orthosis).
- UCBL orthotics.
- 3D-printed orthotic solutions.
R3 custom foot orthotics in one hour or less
R3 custom orthotics are molded to your feet for a precise, comfortable fit in one hour or less. Wondering whether you need custom orthotics or whether a pre-made insert would do? Our guide to custom orthotics versus pre-made orthotics explains the difference.
Orthotics for children
- Pediatric orthotics from SureStep, Orthomerica and Invent Medical.
- Cranial remolding helmets (Talee, Sprout 3D).
- Charleston bending brace for scoliosis.
Who comes to our Charlotte clinic
Patients come to our Charlotte office from Gastonia and from every county in North Carolina, and some travel from the Northeast and Southeast US. Orthotic patients are seen at the clinic; our mobile visits are for prosthetic (amputee) patients in North Carolina and upstate South Carolina.
If you live closer to the Triangle, we also see patients by appointment at our Durham clinic, 5316 Highgate Dr, Suite 125, Durham, NC 27713.
What to expect at your first visit
- Orthotic braces: your first visit takes about an hour.
- Custom foot orthotics: the evaluation takes about 30 minutes.
- R3 custom foot orthotics: molding them to your feet takes less than an hour from start to finish. We usually have your information and prescription in hand before we start.
You don’t need a prescription to be evaluated; we need one for your brace or orthotics and can request it from your doctor.
Insurance
We accept Medicare, Medicaid, NC Medicaid, Veterans Affairs, Vocational Rehab and plans from Aetna, Blue Cross Blue Shield of North Carolina, Humana and UnitedHealthcare, among others. The full list is on our FAQ page. We do not publish a price list, because the cost depends on the brace your prescription calls for and your coverage; to ask about your coverage, call our Charlotte office at 704-510-2204.
Frequently asked questions
Where is your Charlotte clinic, and when is it open?
Our Charlotte clinic is at 3210 Prosperity Church Road, Suite 101, Charlotte, NC 28269. It is open Monday to Thursday from 8:00 am to 5:00 pm and Friday from 8:00 am to 2:00 pm, and closed Saturday and Sunday. Call 704-510-2204.
Do you see patients from Gastonia?
Yes. Patients come to our Charlotte clinic from Gastonia and from every county in North Carolina, and some travel from the Northeast and Southeast US.
Which braces and orthotics do you make?
We make and fit custom AFOs (ankle foot orthoses), carbon fiber AFOs, KAFOs (knee ankle foot orthoses), knee orthoses for osteoarthritis and ligament support, SMOs (supra malleolar orthoses), UCBL orthotics, R3 custom foot orthotics and 3D-printed orthotic solutions. For children we also fit pediatric orthotics, cranial remolding helmets and the Charleston bending brace for scoliosis.
Do you accept Medicare, Medicaid and VA benefits?
Yes. We accept Medicare, Medicaid, NC Medicaid and Veterans Affairs, as well as Vocational Rehab and plans from Aetna, Blue Cross Blue Shield of North Carolina, Humana, UnitedHealthcare and others listed on our FAQ page.
Do I need a doctor’s prescription to be seen?
No. You don’t need a prescription for us to evaluate you for a prosthesis, an orthotic brace or custom foot orthotics. We do need a prescription from your doctor for your device, and we can request it from your doctor for you.
How long does the first visit take?
A first visit for an orthotic brace takes about an hour, and a custom foot orthotic evaluation takes about 30 minutes. Molding R3 custom foot orthotics to your feet takes less than an hour from start to finish; we usually have your information and prescription before we start.
Can you come to me for an orthotic visit?
Orthotic patients are seen at our clinic. Our mobile visits are for prosthetic (amputee) patients in North Carolina and upstate South Carolina.
Is Spanish-speaking support available?
Yes. We provide Spanish-speaking patient assistance throughout your care, including scheduling appointments, discussing treatment options and answering questions.
How do I get started?
Request an appointment online and choose Charlotte or Durham, or call our Charlotte office at 704-510-2204. A member of our team follows up with you directly to find a time that works and to answer your first questions.